Data Protection and Privacy

bdt99 Privacy Policy

Your personal information is our highest priority. This policy describes in detail how bdt99 collects, stores, and protects your data.

Last Updated: January 2026

Introduction and Scope

Data Collection and Usage Policy

01

What Information We Collect

When you register with bdt99 and use our services, we may collect the following types of information:

  • Identity Information: Your full name, date of birth, and national identity card details (for age verification).
  • Contact Information: Email address, mobile number.
  • Financial Information: bKash, Nagad, or Rocket account details, bank account details (for transaction processing only).
  • Technical Information: IP address, browser type, device type, operating system, and login duration.
  • Activity Information: Betting history, deposit and withdrawal records, game preferences, and account activity logs.
  • Cookies and Tracking: Information may be collected using cookies and similar technologies when you visit our website.
02

Purpose of Data Collection

The information collected is used for the following legitimate purposes:

  • Account registration, identity verification, and age confirmation (our services are for users aged 21+ only).
  • Processing deposit and withdrawal transactions.
  • Ensuring the security of your account and preventing fraud.
  • Providing customer support and live chat services.
  • Sending bonuses, promotions, and personalized offers (with your consent).
  • Meeting legal obligations and enforcing responsible gaming policies.
  • Technical improvement of the platform and enhancement of service quality.
03

Data Storage and Security

bdt99 applies industry-standard security measures to protect your personal information. We use SSL (Secure Socket Layer) encryption technology, which keeps all data exchanged between you and our servers fully secure.

  • All data is stored on encrypted servers.
  • Account passwords are stored as encrypted hashes — never in plain readable form.
  • Access to our systems is restricted to authorized staff only.
  • Regular security audits and vulnerability assessments are conducted.
  • Data is retained for the period required by applicable legal requirements.
04

Sharing Information with Third Parties

bdt99 never sells your personal information for commercial purposes. However, information may be shared in the following limited circumstances:

  • Payment Processors: Information necessary for processing bKash, Nagad, Rocket, and bank transactions is shared with the relevant service providers.
  • Technology Partners: Trusted technology providers involved in operating the platform may have access to limited information.
  • Legal Obligations: If a court order or a valid request from a law enforcement authority is received, information may be provided in accordance with applicable law.
  • Fraud Prevention: Information may be shared with relevant authorities to prevent fraud, money laundering, or other illegal activities.
Commitment: When sharing information with third parties, we always operate under data protection agreements and provide only the minimum information necessary.
05

Cookie Policy

Our website uses cookies and similar tracking technologies. Cookies are small data files stored in your browser.

  • Essential Cookies: Required to maintain login sessions and for the core functionality of the platform.
  • Functional Cookies: Used to remember your language preferences and account settings.
  • Analytics Cookies: Used to monitor and improve site usage.

You can control cookies through your browser settings. However, disabling cookies may limit some functionality of the website.

06

Your Rights

You have the following rights regarding your personal information:

  • Right of Access: You may request to know what information we hold about you.
  • Right to Rectification: You may request correction of inaccurate or incomplete information.
  • Right to Erasure: In certain circumstances, you may request that your information be deleted.
  • Right to Object: You may object to certain types of data processing.
  • Data Portability: You may request your information in a structured format.
  • Withdrawal of Consent: You may withdraw consent to marketing communications at any time.

To exercise any of the above rights, contact us at [email protected] or speak with our support team via 24/7 live chat.

07

Protection of Minors

bdt99's services are for individuals aged 21 or older only. We do not knowingly collect or store information from any minor.

Age is verified at the time of registration, and if any account holder is suspected of being a minor, that account will be suspended immediately and the associated information will be deleted.

08

Marketing Communications

With your consent, we may send you emails or SMS messages about bdt99 bonus offers, promotions, and updates. Every marketing message will include the option to unsubscribe.

If you withdraw consent, important transaction-related messages (such as deposit confirmations or withdrawal approvals) will still be sent, as these are part of the service.

09

International Data Transfers

Our servers and service providers may be located in various countries. When your information is transferred internationally, we always ensure appropriate data protection measures are in place.

Every third-party service provider is required to comply with our data protection standards and operates under the necessary data agreements.

10

Policy Changes and Updates

bdt99 reserves the right to update this privacy policy at any time. For significant changes, we will notify you by email or through a notice on the platform.

Continuing to use the service after a policy update will be considered acceptance of the updated policy. We therefore recommend reviewing this page regularly.

Contact and Complaints

Contact Us

Live Chat: 24/7 Bengali support (via the chat icon on the website)
Response Time: Generally within 24 hours during business hours

We will aim to respond within 30 (thirty) days of receiving a request to exercise your rights. For complex requests, this timeframe may be extended — you will be informed if that is the case.

Responsible Gaming: To keep your gaming experience safe and enjoyable, read our responsible gaming guidelines . Find answers to common questions on our FAQ page.